Question 1

How is your data sourced?

Accepted Answer

We work with the UK's leading data aggregator who have been voted 'Outstanding b2b Data Provider of the Year' for the last five years.   The take the very best parts of the top five data houses in the UK which they then use to create their 'mega base' which is what we drill down in to and select the perfect records for your campaigns.

Question 2

How accurate is the data?

Accepted Answer

The data we supply is guaranteed accurate to industry high standards.   We must achieve a minimum of:   98% postal address accuracy 90% telephone number and contact name accuracy  90% email address accuracy   Should we fall below any of the above minimum benchmarks we are obliged to provide a like for like replacement.   This means that customers can buy from us with total confidence, knowing that they have a safety net in place.

Question 3

When was the data last cleaned?

Accepted Answer

As you can imagaine, to maintain the database to meet the minimum accuracy guarantees it is continually being cleansed, checked and verified.   The main datahouses run a thorugh screening and cleansing process via telemarketing before our media partner then runs an ongoing 40-point quality check monthly.   This practices combined ensure that the data we supply is always at its peak.

Question 4

What makes you different?

Accepted Answer

We believe that all businesses in the UK deserve access to the very best marketing solutions, at an affordable rate and that those solutions should generate a healthy ROI.   What separates us from our competitors though, isn’t just the fact that we supply superior data, it’s that we take time to understand exactly what you are looking for and deliver a solution that matches it perfectly. RDM are here to help you make sense of all the options available to you and only supply quotes on products and services that will clearly benefit your sales and marketing efforts.

Question 5

What does a record include?

Accepted Answer

What does a record include? Given that we go through a full consultancy process, the file that we will release to you will be bespoke, but as general rule, records can include the following: Company name Full postal address Contact first name Contact second name Job title Job role TPS checked telephone number Named, departmental or generic email address Web URL Number of employees Company turnover Line of business SIC SIC description

Question 6

Is your data GDPR compliant?

Accepted Answer

Yes, absolutely.   Click here for a full explanation

Question 7

How would your data integrate with our CRM?

Accepted Answer

We supply our data in either excel or .csv format.    All you have to do, is request that your file is delivered in .csv format and should you need us to, we can format the columns accordingly.   We have worked with just about every CRM going and never had any issues. However, should anything come up, we are on hand to help in any way that we can.

Question 8

How much does your data cost?

Accepted Answer

"The more you buy, the cheaper it gets"   Our pricing structure is totally volume dependent so it would be great to speak to you today about your specific needs so that we can put a quote to you.

Question 9

What format does your data come in?

Accepted Answer

We supply data in Excel or .csv format

Question 10

When will I receive my database?

Accepted Answer

Upon payment we get to work on extracting and delivering your data.   Any orders placed before 14:00 are delivered before the close of business on the same day.   For orders placed after 14:00 your data is despatched before midday on the following day.